SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love the 118 inch transparent silicone table edge guard. It's a lifesaver for my home, especially with two toddlers running around all day. The extra-long coverage ensures that every corner of our coffee table and shelves are well protected. I appreciate how it blends seamlessly with our furniture, thanks to its crystal-clear design. And talk about durability! This thing is made from soft yet tough PVC which offers reliable cushioning against bumps and collisions – perfect for my little ones who are always on the move. Plus, installation was such a breeze; no tools needed at all because of the self-adhesive backing. I even cut some to size for custom protection on certain surface edges in their room.
Wow! What an incredible product this has turned out to be! With over 118 inches of protective coverage, it’s been ideal for safeguarding tables countertops and more around my house from potential damage or accidents. Its transparency is an added bonus as it discreetly fits into any decor without standing out awkwardly like other similar products tend to do- very aesthetic indeed!
This safety strip has been a wonderful addition to our home since we have small children who constantly bump into things - but not anymore! The durable silicone material provides excellent cushioning, preventing any painful encounters with sharp corners or edges.
the adhesive on this strip is strong enough to hold up under constant use but gentle enough that i can remove it without ruining my furniture finish
this stuff works great Easy install & really stays put
The length alone sold me – 118 inches? That’s amazing! But when you add in how easy it was to install (no tools required!) and how well it matches everything else in my kitchen...well let's just say I'm beyond satisfied!
the silicone table guard has saved us from countless bumps and bruises! the clear design is perfect, you hardly notice it's there
This safety strip has made such a difference in our home. The durable material provides excellent cushioning against accidental collisions, while its transparent design blends seamlessly with our furniture.
I was skeptical at first because of how simple this product seemed but boy was I wrong! The silicone guard sticks well and offers great protection without being an eyesore.
The flexible fit of this guard makes customization so simple – I can cut it to fit any surface edge in my home. It’s been a great help for keeping my kids safe from sharp corners.
so easy to install no tools needed just peel & stick!
The extra-long coverage of this safety strip is perfect for all the tables and shelves in my house. Plus, it’s so discreet that guests don’t even notice it’s there until we point it out!
this protective strip really does blend into any decor its transparency makes it almost invisible on our wooden dining table
The self-adhesive backing made installation quick and painless – just what I need as a busy mom!
nice long length fits along whole countertop edge plus some leftover
This safety strip not only protects against bumps but also adds a touch of elegance due to its crystal-clear design.
durable yet soft enough to prevent injuries love this stuff
The flexible fit allows me to easily cut the guard down to size for custom protection anywhere around my home – super convenient!