SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This little device is a total lifesaver! Syncs effortlessly with my car and speakers, providing crystal clear sound. It's compact too, so doesn't take up much space. - 🚗🎵
A must-have for every audiophile out there! This 2-in-1 adapter not only lets me play music wirelessly in my car but also enables me to enjoy high-quality audio on my old speakers at home via AUX input. And with the added benefit of TX/RX mode switchability, it's like having two devices in one!
Wow, such an amazing gadget! The TX/RX mode feature is really handy for switching between transmitting and receiving audio signals. Plus, Bluetooth 5.1 ensures smooth connectivity.
Great product! I love that it works not only in my car but also on other AUX devices at home. Now I can play music from any corner of the house!
this adapter has made road trips more fun no more fighting over who gets to DJ next the bluetooth connection is solid never had issues 👍
Superb
This nifty little gadget has truly transformed my listening experience. Its compatibility with both car and speaker systems means I no longer need multiple devices for each purpose. Plus, the Bluetooth 5.1 ensures seamless connection without any lags or drops in sound quality.
This adapter is a game-changer! Now I can enjoy wireless music in my old car and at home. Setup was a breeze.
The best part about this audio adapter? Its compatibility with both car and speaker systems! No need for multiple gadgets cluttering up your space.
recommend
no complaints here works like a charm easy setup great performance would definitely recommend to anyone looking to upgrade their old stereo system 😊
I have to say, this 2-in-1 Bluetooth audio adapter is a gem. It's compact and easy to use, but don't let its size fool you - the sound quality it delivers is exceptional! The TX/RX mode switching feature makes it versatile for different uses. Now I can effortlessly stream music in my car or at home with just device.
ok
I've been using this 2-in-1 adapter for a few weeks now and I must say it's quite impressive. The Bluetooth 5.1 provides fast pairing and stable connection which makes listening to music or taking calls while driving much easier!
A small yet powerful device! This thing took my old school speaker system into the modern age overnight by adding wireless capabilities without breaking the bank 💰💪
impressive
Finally found an all-round solution for wireless audio streaming! With this single device, I can connect my phone to either my car stereo or home speakers without any hassle. The best part? It supports Bluetooth 5.1 which guarantees stable connections and high-speed data transmission resulting in clear and crisp sound output.
Impressive device! The sound quality it delivers is top-notch, and the Bluetooth connectivity is seamless. Highly recommend!