SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
⚡WOW! This little gadget is a lifesaver. I'm constantly on the go and it charges my devices super fast, even when I'm using them for navigation or music streaming. It's compact too, doesn't get in the way like some other chargers do.
As a traveling salesperson, I spend an inordinate amount of time on the road. The need for a reliable car charger is paramount and this dual port mini car charger has been nothing short of phenomenal. It's compact design means it doesn't take up much space or get in the way while driving - an issue I've had with other bulkier chargers. But don’t let its small size fool you! Its fast-charging capabilities are impressive and have saved me numerous times when my phone was about to die right before important client calls. The added convenience of having two ports is fantastic too; it allows me to keep both my work and personal phones charged simultaneously which is quite handy given how heavily I rely on them during long drives. All in all, this product has exceeded my expectations and made life on the road significantly easier.
Satisfactory
honestly didn’t know what i was missing until i got this charger. now my phone never dies on long road trips and the dual port means my partner can charge theirs at the same time 👌
Compact, quick and convenient! Keeps my devices charged on long trips. 🚗🔋
This mini car charger has been an absolute boon to me! Its quick charging feature saves so much time - no more waiting around for hours to have your device fully charged. Plus its tiny size makes it easy to carry around without any hassle. A must-have for every car owner!
Dual ports are a game-changer - no more fighting over the charger!
I'm not usually one to write reviews but this unassuming little gadget deserves some recognition! As a mother of three young kids who constantly demand their tablets be charged for backseat movie sessions during family trips, this dual port mini car charger has been our saving grace. Not only does it charge devices quickly (a lifesaver when dealing with impatient children!), but its compact nature ensures that there's still plenty of room around the console area without any annoying cables getting tangled or causing clutter – something any parent would appreciate! Moreover, having two ports means we can accommodate multiple devices at once which eliminates arguments over whose turn it is to use the charger next – peace restored in our vehicle thanks to this nifty device! Highly recommend!
wow
Small but mighty! Charges fast and fits perfectly in my car.