SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The packaging was secure, set-up was straightforward. Now having fun flying it around capturing some amazing shots 📸 Highly recommended!
This isn't just any ordinary drone; it's a compact, foldable quadcopter with dual cameras that capture everything in stunning 4K HD. I'm beyond satisfied!
🌟🌟🌟🌟🌟
This drone does not disappoint! It’s well-made, easy to operate and captures excellent footage. Definitely worth investing in if you’re a photography enthusiast like me.
The picture quality from its dual cameras is simply superb!
I've had my fair share of drones but none have impressed me as much as this one - its 4K HD Dual Camera setup takes things to another level!
An absolutely brilliant piece of kit!
If you're into aerial photography then do yourself a favour and get your hands on this drone ASAP – you won't regret it 😊
A five-star product without a doubt! This Quadcopter has made capturing beautiful moments so much easier and fun 💖
This quadcopter has been an absolute joy to use since day one! From its effortless setup process to its impressive flight performance - everything about this device screams quality. The 4k HD dual camera system takes stunning photos & videos that will leave you in awe of their clarity and detail.
Flying high with my new toy - the 4K HD Dual Camera Foldable Quadcopter. It's everything I was hoping for & more 🙏
🎉
This quadcopter has exceeded all my expectations. It arrived fully equipped with everything needed for an incredible flying experience. The camera connection process was a breeze - I just had to turn off all internet on my phone and connect via wifi.
🌟
I've been testing this dual-camera foldable quadcopter for a while now, and so far there have been no major issues at all. It works flawlessly, capturing stunning images in 4K resolution. Definitely worth every penny!
I'm impressed!
Received my new toy today – A 4K HD Dual Camera Foldable Quadcopter that’s already making waves in our household! All functions are working great so far; truly a worthwhile purchase.
The first thing that struck me about this quadcopter is how well-packaged it was upon arrival. Then when I started using it...wow!
I've been on the hunt for a reliable drone that could take my photography to new heights, and I'm thrilled to say that this 4K HD Dual Camera Foldable Quadcopter has exceeded all expectations. Its compact size belies its powerful performance - it's not just easy to carry around but also delivers stunningly clear images. The dual cameras capture every detail in breathtaking clarity, making each flight an unforgettable experience.
This is actually my first drone ever, but setting things up couldn’t have been simpler! Connected the camera properly on the first try itself 😊
Everything's perfect ✨
Just when I thought drones couldn't get any cooler, along comes this 4K HD Dual Camera Foldable Quadcopter. It's a game-changer!
If you're into aerial photography then do yourself a favour and get your hands on this drone ASAP – you won't regret it 😊
After weeks of research, I finally decided on this foldable quadcopter and boy am I glad! The setup was straightforward and within minutes, I had it soaring through the sky capturing amazing 4K footage. It’s lightweight yet sturdy design makes it perfect for outdoor adventures while still being safe enough for indoor fun. This is truly a game-changer!
cool