SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow! This checklist is like a secret weapon for teaching emotional intelligence. It's simple, easy to follow, and fun for the little ones. They're learning without even realizing it!
This checklist is a must-have! It's engaging, easy to use, and my toddler loves it.
I've been on the hunt for a resource that simplifies emotional intelligence into digestible steps, and this checklist is just what I was looking for! It doesn't water down the importance of EQ but rather presents it in an engaging, age-appropriate way. My preschooler loves our emotion-themed story time and daily check-ins—it's become a part of our routine we both look forward to!
Teaching emotional intelligence has never been simpler. This guide makes it fun and effortless!
If you're committed to nurturing emotionally strong children but unsure where to start—this is your answer. The step-by-step approach makes everything feel manageable.
Simple and sweet. Wish it had more visuals. Loved it!
This guide is an absolute lifesaver! I'm not an educator or psychologist but this makes me feel like one. My toddler loves our daily EQ activities and I can see his progress already 🌱
As a homeschooling parent, finding resources that are not only educational but also engaging can be quite challenging. This guide has proven to be invaluable! Each task is thoughtfully designed to encourage consistent growth in little learners without overwhelming them or making learning feel like a chore. We particularly love the section about teaching through play—learning while having fun? Count us in!
A wonderful resource for any parent or educator. Easy to follow with powerful results.
This digital download has truly transformed how we approach emotional intelligence at home. The simplicity of its design makes it easy to incorporate into everyday life without feeling overwhelmed or burdened with complex tasks. Plus, my child absolutely enjoys exploring emotions through stories and role-play activities included in the guide.
This checklist was a great addition to our homeschool routine. I would’ve loved more content focused on social situations, like conflict between siblings. Still, it’s a gentle and thoughtful guide that helped my kids name their emotions and react more calmly. A simple but powerful resource for emotional development.
I was skeptical at first, but now I'm completely sold on this digital download. The way it simplifies emotional intelligence into bite-sized steps is just brilliant.
Seeing the growth in my child's EQ thanks to this printable is absolutely heartwarming 🥰
As a nanny, I loved how easy it was to follow. I’d appreciate more diversity in emotion examples. Still, the checklist gave me great tools to use every day.
As an early childhood educator, I can't stress enough how important it is for resources like these to be both practical and engaging. This checklist hits the mark perfectly! Every task is designed keeping real-life moments with young learners in mind—it's clear that a lot of thought went into crafting this wonderful guide.
As a homeschooling parent, finding resources that are engaging AND educational can be tough - but this checklist ticks all the boxes 👏
If you're unsure where or how to start teaching emotional intelligence—this checklist could very well be your answer. With its step-by-step approach, everything feels manageable even if you're not an expert. My child loves learning about feelings through play, stories, charts—all while building resilience one tiny step at a time!
You don't need to be an expert in child psychology to use this guide effectively. It's so user-friendly and my preschooler absolutely adores our emotion-themed story time.
I love how practical this guide is—no jargon, just real-life application of EQ skills