SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, I've got to tell you, this guide is the real deal! It's like having a detailed map that leads you straight to trust-building town. As someone who's at the helm of a team, I can't even begin to express how much value there is in these practical steps they've laid out. It's not just some theoretical mumbo jumbo either. Nah, it hooks you up with actionable tips and tricks that you can start applying ASAP. And believe me when I say, they work wonders! But let me get into my absolute favorite part: the 7-day action plan. This thing is pure gold! Picture this - seven days of structured actions designed specifically for building trust within your team. Doesn't matter if you're starting from scratch or looking to strengthen already established bonds - this plan has got your back. Each day focuses on a different aspect and gives clear instructions on what needs doing. It’s not about making grand gestures but rather implementing small changes consistently over time – the kind that make a huge difference in the long run. And guess what? You don’t have to be an experienced leader or have any special skills for it either; anyone with an open mind willing to learn can benefit from it immensely. So yeah, all things considered, this guide is pretty rad! If you’re leading a team and want them working together like peas in a pod while fostering deep-rooted trust along the way...well then matey, look no further because this bad boy right here delivers big-time!
This guide is a breath of fresh air! As someone who's always struggled with trust-building, the practical steps and real-world strategies here have been game-changing. I've started implementing them already and my team seems more responsive. The 7-day action plan? Pure gold! 🌟
This is not your average leadership eBook - it's so much more. I love how it dives into real-world strategies instead of just theory. Been implementing the tips and seeing results already!
Valuable advice! Could use more action steps for remote teams. Still, it helped me focus on building stronger workplace relationships.
Insightful, practical and game-changing. A must-have for every leader!
I'm an entrepreneur and let me tell you, maintaining trust in my team has been tough... until I downloaded this guide! It doesn't just talk about trust; it shows you how to live it every day as a leader.
I must say, Chapter 2 was such an eye-opener for me 😮 This guide gave me phrases that build trust during those tough conversations we all dread having. Now I feel more confident tackling these discussions head-on.
This guide is like a mentor in your pocket - brilliant!
As someone who’s always struggled with communication, Chapter 2 was such an eye-opener for me 😮 This guide gave me phrases that build trust during those challenging convos we all dread.
A real eye-opener! It's transformed my approach to communication.
A thoughtful guide that goes beyond surface-level leadership advice. I would have liked more examples of how trust plays out across departments. Still, this helped me reframe how I lead and communicate. Definitely worth reading if you want to strengthen team trust and grow your leadership presence.
Brimming with wisdom on maintaining trust over time – invaluable
The 7-day action plan alone is worth the download!
The section on 'Maintaining Trust Over Time' has given me so much insight - especially as someone in a long-term leadership role like myself. Consistency is key folks, and this guide helps you understand why!
I’ve read many guides on leadership but none have focused so deeply on building TRUST first – what an insight! And the best part? You can start applying these lessons right away 💪
An absolute lifesaver for me as a new manager 🙌
If there was one thing that stood out about this download, it would be its human approach to leadership…so refreshing! Plus, being able to view or print makes life easy.
👏👏👏
You know when something changes your perspective completely? That's exactly what happened after reading chapter 1: The Foundation of Trust. So powerful!
Great guide! Needs more team scenarios. Still very impactful overall.
Talk about value-packed content! The case studies and examples really bring the lessons to life. I'm a better leader already!
This guide is like a mentor in your pocket - always there when you need advice about building trust with your team. And it's so convenient, viewable on any device.