SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This checklist is my new morning ritual. The 'morning mood lift' gets me feeling grateful and focused for the day ahead. It's just like having a cup of strong coffee, but better! 🌞
Morning Mood Lift is like sunshine for the soul. Love it!
I'm not usually one for journaling, but the prompts in this guide are quick yet profound. They've helped me reflect on myself in ways I hadn't before.✍️
Instant download printable PDF makes it super convenient to use.
I was in search of a tool to help me stay consistent with positive thinking. This checklist has been great for that! The journal prompts are quick but insightful, and I love the 'Thought Flip Magic' technique - it's been super helpful in reframing my negative thoughts.
Thought flip magic? More like thought flip genius! This technique has really helped me reframe negative thoughts and it's so simple!🧠💫
Affirmations + visualizations = game changer! Can't recommend enough!
Never thought I'd be saying this but... These is fantastic advice. It keeps you grounded while staying positive.
The bonus action task is a delightful surprise every day.
It’s crazy how much of a difference some well-placed reminders can make throughout your day! The affirmations and visualizations are truly empowering.
Real-life positivity practice steps have made my days brighter. Amazing guide.
I love that this isn’t all about toxic positivity – it encourages consistency over perfection which feels so refreshing and realistic!
Watch out section keeps me grounded. Love it!
The bonus action task was such a pleasant surprise at the end of each day - small tasks with big impact!🎁
This guide is like having your own personal coach cheering you on every day. The morning mood lift sets such an empowering tone for the day, and the action steps have made positivity more than just a concept - it's now part of my daily life!
The instant download printable PDF feature makes it super convenient - print as many copies as you want or need!
I used to struggle with maintaining a positive mindset consistently, now I don't thanks to this checklist.
What a wonderful addition to my self-care routine! This easy-to-follow guide helps rewire mindset with proven techniques; from catching negative thoughts using 'Thought Flip Magic', to incorporating small tasks reinforcing positivity – it’s all so practical yet effective!
I'm not a big journal fan but the prompts here are so engaging. They've got me reflecting and gaining confidence in myself.
The action steps have been such a great addition to my day. I love that they're simple enough to fit into any schedule.
This guide has become like an essential part of my self-care routine now. It's helped me stay grounded during some pretty challenging times.
It's quick, it's easy, it’s practical - what more can you ask for? The positivity power-up checklist really does deliver!
Real-life positivity practice steps brighten up my daily routine.
The real-life positivity practice steps have been an absolute joy to incorporate into my daily routine! They've genuinely made a difference in how I approach each day.
This checklist isn’t too long or complicated which makes it perfect for busy mornings or winding down in the evening.