SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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As a busy mom of three, finding calm in the chaos seemed like an impossible task until I stumbled upon this guide. The stress reduction techniques are practical and easy to follow. The breathing exercises have been my lifesaver during those chaotic after-school hours. Plus, the mindfulness techniques have helped me stay present amidst all the hustle and bustle. A must-have for anyone juggling multiple roles!
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Practical, simple steps to a calmer life—I'm all in! 👍
I work in tech, and my days can get overwhelming. This eBook gave me realistic ways to manage stress. I’d suggest adding interactive worksheets. Even so, it helped me slow down, breathe deeper, and rethink how I approach self-care. Definitely worth downloading for anyone needing more calm in life.
I was skeptical at first but now I’m sold! This isn’t just another self-help book—it’s an interactive journey to calmness. The prompts make it feel personal, not preachy.
I've always been skeptical about these kinds of resources—until now! What sets this guide apart from others is its approachability and friendly tone. It breaks down complex concepts into simple terms, making them easy to understand even for beginners like me.
The real-life success stories? So inspiring and relatable!
As a student juggling coursework and part-time work, stress is my second name 😅 But since getting this guide, I've found peace amidst chaos with its easy-to-follow mindfulness techniques.
I practice meditation and liked this guide. More breathing techniques would be nice. Still, very easy to follow and soothing.
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Helpful tips! Needs more daily routines. Still a calming guide.
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Who knew understanding the science behind stress could be so interesting 🤓 The easy-to-understand explanations have helped me grasp why certain techniques work, making them more effective!
After long days working in customer service, this guide helped me reset. A stress tracker template would make it even better. Still, it’s full of gentle advice and encouragement.
Breathing easy has never been this... well, easy! 🙌