SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
👍 Love how this guide makes budgeting fun and not a chore. The envelope method is so simple yet effective! 💰
This guide has been my secret weapon to finally getting control over my finances. I'm no longer afraid to check my bank account, thanks!
Who knew envelopes could be such lifesavers? The psychology behind cash vs card was an eye-opener for me.
This guide is a life-saver. Finally, I'm in control of my finances!
The moment I started reading this guide, I was hooked. It takes an age-old concept like envelopes and breathes new life into it for our digital era. The way they've broken down common pitfalls and how to avoid them is just brilliant - no more fear of overspending!
Absolutely adore the section on common mistakes - it's like they knew exactly where I tend to slip up with budgeting.
The step-by-step setup was super easy to follow. Got my system up and running in no time at all!
A refreshing take on budgeting - simple yet super effective
I've tried other budgeting methods before but nothing stuck until now. This approach just clicks with me.
this guide is a hoot! who knew budgeting could be so entertaining? the bit about cash vs card psychology really got me thinking. plus, anna's spending makeover? talk about inspiration! 💪
Anna's spending makeover case study gave me hope that if she can do it, so can I!
this book is pure genius! who would have thought something as basic as envelopes could help save money?
I had some trouble scaling the system initially but once I got the hang of it, things started falling into place 😊
Merging envelopes with digital tools seems daunting but this guide made it feel achievable without losing control of your money - impressive!
I was overspending my envelopes at first, but the guide helped me adjust and get back on track.
Being able to evolve the system as I grow has been a major plus. Love how flexible this method is!
Love the prompts! They make me rethink my spending habits.
wow! just wow! i never thought budgeting could be this straightforward. kudos to whoever wrote this guide 🙌
Didn't think I'd ever say this but...I'm actually excited about saving money now!
This isn't just a book, it's an investment in yourself. Totally worth every penny.
I must admit, merging envelopes with my digital tools seemed intimidating at first but boy did this guide make it seem doable! And that prompt What did my spending say about my priorities?...mind blown 🤯.
The real-life success stories are so motivating - makes me believe that I can do it too!
Never knew what my spending said about my priorities until now. Eye-opening stuff!
this guide is not perfect but still pretty darn good 👏
The guide is great but I wish it had more case studies. Still, it's helped me save quite a bit already so can't complain too much 😊