SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It taught me when (or if) to time the market - such valuable information 😊
This guide was just what I needed: it demystified all things crypto for me and gave me confidence as an investor – highly recommended!
A must-have for newbies entering the complex world of cryptocurrency.
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The chapter on Smart Investing Strategies was enlightening! Kudos to the author.
This guide took me from confused to confident about investing in digital assets. Highly recommended!
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As a total beginner, I found this eBook extremely helpful. It has everything you need to get started with crypto investment!
This guide covers all the essentials — from choosing an exchange to timing the market. It’s definitely comprehensive, though some of the examples could be more current to reflect today’s fast-changing crypto environment.
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This eBook doesn't merely explain cryptocurrencies; it equips you with tools to navigate through them confidently. From setting up a secure wallet to building your first practice portfolio, every step is explained in detail without any tech-speak or unnecessary fluff! Not only that, its actionable advice can be implemented immediately - not someday in future! This resource is indeed perfect for anyone new to investing or looking switch from traditional markets.
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enlightening
I was overwhelmed at first, but this guide made crypto investing feel much more manageable. The interactive exercises were really helpful. That said, I found the layout a bit dense — better formatting could improve the reading experience.
The real-life success story of turning $500 into $5000 is incredibly motivating. It shows what success can look like when you invest smartly and strategically in digital assets. This isn't some get-rich-quick scheme; it's about making informed decisions based on knowledge and understanding. The guide provides exactly that - knowledge and understanding!
This user-friendly yet comprehensive resource turned around my entire approach towards cryptocurrency investing – definitely worth getting your hands on!
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The best tool for decoding cryptos and making informed investments!
Crypto used to be intimidating until I found this brilliant guide! The simplicity and depth of explanations have made my investment journey so much smoother.
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