SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Finally, a realistic approach to healthy living. No fads or gimmicks here.
As a beginner to clean eating, I found this guide to be incredibly helpful. It's written in an easy-to-understand language and provides practical advice for transitioning to a healthier lifestyle. The step-by-step structure eliminated any confusion I had about where to start and what changes I should make first.
This guide has been such a game-changer for me! Not only does it explain the basics of clean eating, but it also offers useful tips on how to stay motivated during challenging times. Plus, the real-life transformation story is so inspiring!
I love how the guide is written in clear, encouraging language - perfect for beginners like me!
The real-life transformation story was so inspiring!
Very helpful. Needs a shopping list. Happy I bought it!
I can't recommend this digital guide enough! It's affordable yet packed with valuable information that you can implement right away. From reading food labels correctly to preparing delicious meals without spending hours in the kitchen - everything is covered here.
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The holistic approach outlined in this guide makes it stand out from other nutrition PDFs I've come across before. Instead of simply dictating what foods you should eat or avoid, it educates you about why certain choices are better than others and how they impact your overall health.
Eat Clean Live Happy truly makes healthy living feel simple and sustainable. The friendly tone combined with expert guidance made me feel supported every step of the way - something that other guide often fail to achieve!
Affordable, accessible and packed with valuable information.
This isn't just another diet plan; it's a comprehensive resource that encourages long-term wellness over quick fixes. With its focus on sustainable habits rather than restrictive rules, the guide has truly made my journey towards cleaner eating more enjoyable and less stressful.
I absolutely loved this guide! As someone totally new to clean eating, I found it easy to understand, encouraging, and super approachable. It explained everything in plain language without being preachy or overwhelming. I appreciated the tips for swapping out processed foods with better choices—it actually feels doable. I've already cleaned up my pantry and started planning cleaner meals, and I feel so much better! If you're looking for a simple and friendly way to start eating clean, this is the perfect guide to get you going.
Nice and easy to follow. More visuals would help. Still, I learned a lot and feel motivated!
i was skeptical at first but now i am on board with clean eating because of this guide! it’s really informative
Wow! The real-life transformation story was super inspiring.
Eat Clean Live Happy offers much more than just meal prep tips or grocery lists; it introduces readers into an entirely new way of thinking about food consumption by debunking popular myths around healthy diets
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this book has been my companion through my journey towards healthier habits 👌💪
This isn't just another generic nutrition PDF; it's a holistic approach that fits into your lifestyle perfectly!
This guide is helping me ditch processed foods for good.
I've finally found a resource that simplifies the process without sacrificing depth 💯