SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely smitten with this shower set! The rose gold finish? Oh boy, it's a realunner. It adds just the right amount of elegance and class to my bathroom that makes me feel like I'm into a swanky hotel suite every time I step in for a quick rinse or long soak. The color is not too flashy but has enough shine to catch your eye. It's got perfect balance - understated yet sophisticated, you know what I mean? And it doesn stop at just looking good; it feels great too! The texture is smooth as butter and gives off an expensive vibe without being overly ostentatious. Now let’s talk installation – piece of cake! No need for any fancy tools or professional help. Just followed the instructions provided and voila, had it up and running in no time. Even if you're not exactly handy around the house, trust me when I say this: You can totally handle this one! And then there's how well it works...it’s killer! Water pressure is on point - neither too strong nor too weak which makes showers an absolute pleasure. Plus, adjusting temperature settings is as simple as pie making each shower experience customized to my liking.
I was initially drawn to this shower set for its striking rose gold finish, but I have been pleasantly surprised by so much more. The dual handles provide a level of control over water temperature that is unparalleled. No longer do I find myself juggling between too hot and too cold - it's the right balance every time! Additionally, the wall-mounted design has proven to be a space-saver in my somewhat compact bathroom. It's stylish without compromising on functionality, which is exactly what I was looking for when renov my bathroom.
There’s something about this bathtub shower set that sets it apart from others in the market. Perhaps it's the elegant rose gold hue or maybe it's the sleek wall mount design; either way, it has added an undeniable touch of sophistication to my home decor. Beyond aesthetics though, its practicality shines through with features such as easy-to-turn dual handles ensuring optimal water temperature at all times – no more scalding showers or freezing baths! This product truly embodies quality and style in one package.
so happy with my purchase... the dual handles make controlling temperature super easy and the wall mount saves space in our small bath 👍 no regrets!
i can't get enough of how stunning this looks on my bathroom wall 😍
This bathtub shower set has made a world of difference in our home.'s not only beautiful but also highly functional. I'm particularly impressed by its durability and ease of use.
The elegance and quality are unmatched!
The moment you lay your eyes on this stunning rose gold bathtub shower set you know you're getting into something special! Its elegance radiates throughout our entire bathroom space making each bath feel like a luxurious spa experience right at home. But beauty isn’t everything here: besides being eye-catching, this piece also scores high on functionality. The dual handle system offers precise control over water flow and temperature while its wall-mounted nature helps conserve precious floor space - perfect for smaller bathrooms like ours! A true blend of form and function!
Absolutely adore this shower set. It's stylish and functional, with a unique rose gold finish that adds an elegant touch to my bathroom. The dual handles are extremely convenient, allowing me to adjust the temperature easily. A definite must-have! 🌟🛁
Excellent
This wall-mounted beauty has totally elevated my bathing experience with its smooth operation and fancy looks. Love how I can control the water flow effortlessly using those chic handles. ✨💧
chic
this is not your average bath fixture, folks! it's practical yet oh-so-pretty in rose gold - blends perfectly with my other bathroom accessories for that luxe feel without breaking the bank.
wow!
What a stunning addition to my bathroom! The dual handles are super handy for controlling temperature, and the rose gold finish is just gorgeous 🌟
impressive
The elegance of this wall-mounted set has totally upgraded my bathing experience. It operates smoothly and looks so chic!
splendid
never thought i'd be raving a bath fixture but here we are. its practicality is matched by its beauty in rose gold, blending seamlessly with my other accessories for luxury vibes without costing an arm and a legli>
recommend
This isn't your average bath fixture - it's practical yet pretty in rose gold. Perfectly complements my other bathroom accessories without breaking the bank.
ok
This shower has completely transformed my bathing routine. With its smooth operation and stylish appearance, I can't help but fall in love every time I step into the tub. The gorgeous rose gold color adds such an elegant touch to my bathroom decor!
Superb
wow! who knew one could get so excited over something as simple as a bathtub shower set? the stunning rose gold hue caught my eye immediately, and installation was surprisingly straightforward too 👍