SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
👍 This guide is a lifesaver! The reframing techniques are super practical and easy to apply. Already feeling more positive! 😊
The chapter on spotting negative thinking patterns? So insightful. I've caught myself falling into these traps so many times without realizing it!
This eBook is like having your own personal life coach! It's packed full of practical advice and real-life examples that make it easy to understand how our thoughts affect us. Loved the mix of science, case studies, and exercises.
Cool read! Made positivity feel like an adventure rather than a chore.
As someone who's always struggled with negative thinking, I found this eBook to be a breath of fresh air. The author has done an excellent job of breaking down complex concepts into digestible sections. What I particularly loved was the chapter on understanding your mindset - it delved deep into the science behind positive and negative thoughts, which was fascinating! Then there were real-life examples like Sarah's journey from doubt to confidence which made everything feel more relatable and achievable. The exercises sprinkled throughout the guide helped me apply what I learned practically – especially catching my negative thoughts in action. And let’s not forget about those daily steps to stay positive – simple yet so effective!
This isn't some run-of-the-mill self-help book. It's filled with real-life examples that make everything relatable and easier to understand.
Affirmations never really worked for me until this guide explained how to use them properly. Now they're part of my daily routine!
I'm not usually one for visualization practices but the way this eBook explains it...I'm sold 🙌
Creating personal positive mantras was fun and empowering - didn’t know my mind had such power!
As someone who constantly battles with negative thoughts, this guide was a revelation. The section on identifying mental traps and interrupting negative thinking patterns has been particularly useful. I've already seen a shift in my mindset!
i thought changing mindset would be hard but this makes it seem achievable 👏
Picked up some great tips on overcoming setbacks without losing momentum – exactly what i needed right now.
Loved Alex’s success story – proof that change is possible if you put your mind(sets) into it 😉
I picked up this eBook hoping for some guidance on dealing with my persistent negativity, but what I got was so much more than that! It starts by explaining how our minds work and why we fall prey to negative thinking. This alone had me hooked because it felt like finally someone understood what goes inside my mind! But then came practical advice on changing these thought patterns through reframing techniques, affirmations, visualization practices...you name it. Each technique is explained clearly with step-by-step instructions making them easy to follow even for a beginner like me. Plus points for including prompt exercises that forced me out of my comfort zone but in a good way.
Wish there were more prompt exercises though, those were helpful...
Totally impressed by the depth of understanding about negative thoughts in Chapter 1 alone.
Creating personalized positive mantras? Pure genius! They have become my secret weapon when negativity strikes. Also loved Sarah’s journey from doubt to confidence – such an inspiration for anyone wanting to change their mindset.
The prompt exercises were a nice touch, helped me catch my negative thoughts in action
This guide really helped me understand how much power our thoughts have over us – scary and empowering at the same time!
Daily steps to stay positive? Yes, please! Already added them to my routine.
Good stuff. A bit wordy in parts but the content is solid.
Noticed a change in my mindset within days of reading this eBook. Definitely worth it!
The reframing techniques are worth their weight in gold! I’ve started using them daily and can feel a definite shift towards positivity. Plus, tracking progress as suggested has given me tangible proof of my growth - so motivating!
The science behind positive thinking was an eye-opener - who knew our brains were so fascinating?
I've started tracking my progress as suggested by the book...and let me tell you, seeing your growth on paper is something else!