SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Let me just say—this checklist has been an absolute game changer. It’s completely transformed how I approach my athletic goals. I've always been driven by goal-setting, but when it came to fitness, consistency was a serious challenge. That all changed with this tool. It didn’t just help me define my goals—it pushed me to uncover why those goals truly mattered to me. Finding that personal "why" made all the difference. What really impressed me was how it broke down those big, intimidating fitness targets into manageable daily tasks and weekly objectives. Suddenly, the journey felt a lot less overwhelming and a lot more achievable. And let’s talk about the motivation boost—every time I check off a small milestone, there’s a real sense of accomplishment. It’s like a mini celebration that keeps me moving forward. Another standout feature is how adaptable it is. Whether life throws a curveball or training plans need to shift, the checklist makes it easy to adjust my goals without feeling like I’ve failed or fallen off track. Best of all, it’s versatile. You can use it digitally or print it out—whatever works best for your routine and setup. No matter where you are or what tools you have, this checklist has your back. Bottom line? This isn’t just a helpful tool—it’s been a transformative part of my fitness journey.
I'm a coach for a local sports team and let me say this: this digital checklist is an absolute must-have! It provides clear guidance on setting Outcome, Performance, and Process goals which brought balance into our training routine. My athletes loved using journaling apps suggested by the guide—it made them accountable for their own progress while keeping them motivated 💪 Also, involving others in your journey was such a great tip—it definitely boosted our team spirit! And all those common pitfalls we could avoid... priceless! It’s simple yet effective strategies that really work.
Love this checklist! It helped me define my 'why' and stay motivated. My athletic goals feel achievable now, thanks to the SMART method.
This is a great tool for athletes at all levels. I found it super helpful in breaking down my big fitness dreams into manageable steps.
The best part about using this printable guide was that it taught me how to celebrate small wins and stay encouraged throughout my journey!
I've been training for a marathon and this checklist has made tracking progress so simple. The journaling aspect keeps me accountable too.
It's not just about setting goals, but crushing them like a pro! This digital download has completely changed the way I approach goal setting.
This resource is perfect for teams as well - our coach introduced us to it and we've seen such an improvement in our performance!
Gone are the days of vague fitness goals. This gives you structure, clarity, and most importantly results! 🎉
Just downloaded this checklist and I'm already seeing progress! The section about defining your why really helped me stay motivated. 😊
This checklist keeps me motivated and accountable. I would love to see an app version in the future. That said, it’s a solid tool I’d recommend to other athletes
This is a fantastic resource for setting achievable goals, love the SMART goal breakdown.
As an athlete, I appreciate how's designed with us in mind. It's perfect for tracking my training progress!
Just downloaded this checklist and it's already making a difference! I love how it helps me define my why for each goal, keeps me motivated. Plus, breaking down big goals into manageable steps is such a game-changer 🙌.
I've struggled with consistency before but this has made such a difference. Daily habits are now part of my routine 💪
The printable option is so convenient! Now I can carry my goals around and tick them off as I achieve them.
I love how easy this checklist is to use and customize. It would be even better if it included a weekly reflection section. Still, it's a great resource for goal setting!
I found the tips on learning from mistakes very useful - they keep me focused instead of getting discouraged by setbacks.
This guide has seriously upped my training game. The SMART goal setting really makes you think about what you want to achieve and how to get there. And the tips on building daily habits? Gold 👍.
It’s not just about setting goals, but crushing them like a pro – that’s exactly what you get here!
The best part? You can print it or use digitally which works great for me as I like to mix things up. Also, getting support from others through shared accountability is such a brilliant idea 💡 Love it!
Loving the flexibility aspect – life happens and being able to adjust my goals without feeling guilty is great.
Great tool for staying focused and organized with my training. I wish there were a few more sport-specific examples, but overall, it really keeps me on track. Very satisfied!
I've struggled with consistency in the past but this resource is helping me stay on track. It’s not just about setting goals, it's about crushing them – exactly what I needed as an athlete!