SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've always been a fan of luxury watches, and this rose gold tourbillon automatic watch has left me absolutely delighted. The first thing that caught my eye was the beautiful rose-gold hue - it's rich, elegant, yet not too flashy. It exudes an air of sophistication that I can't help but admire every time I look at my wrist. But what truly sets this watch apart is its sapphire crystal face; it adds durability without compromising on style and class. As for the tourbillon automatic movement? It's smooth as silk and keeps impeccable time – a testament to both beauty and precision engineering combined in one stunning package. This isn't just another accessory; it's a statement piece that speaks volumes about your taste.
This watch is a real gem. The rose gold finish gives it an elegant, luxurious look and the automatic tourbillon movement ensures accurate timekeeping. The sapphire crystal adds durability and class to this masterpiece of craftsmanship. It's worth every penny!
Stylish, durable and accurate. This tourbillon automatic timepiece is worth every penny.
i've had my eye on this beauty for a while now - finally decided to treat myself! love the rich rose gold hue, the intricate tourbillon mechanism & how sturdy yet stylish it feels with its sapphire crystal face 😍
I'm in awe of how stunningly beautiful this piece looks on me; its opulent rose-gold tone paired with an exquisite sapphire crystal makes me feel like royalty. Plus, knowing that there's an intricately designed Tourbillon Automatic mechanism underneath just adds to its charm.
This watch is a perfect blend of luxury and functionality. The rose gold finish exudes elegance, while the tourbillon automatic movement ensures precision. Its sapphire crystal face adds to its durability - truly a worthwhile investment!
The moment I laid eyes on this watch, I was smitten! The rose gold hue pairs beautifully with the tough sapphire crystal surface. Plus, the smooth tourbillon automatic mechanism is just amazing – definitely an eye-catching timepiece.
From the moment I unboxed this exquisite rose gold tourbillon automatic men’s watch, I knew we were destined for many adventures together! The craftsmanship is top-notch with attention paid to each minute detail which makes wearing this piece feel like slipping into pure luxury.The striking combination of rose gold finish with sapphire crystal gives off an aura of elegance while still maintaining its masculine charm.The tourbillon mechanism doesn't only add to the aesthetic appeal but also ensures accurate timekeeping making it perfect for those who appreciate fine mechanics in their accessories.In terms of comfort, despite its luxurious appearance,the design fits comfortably around the wrist without feeling heavy or cumbersome.I am beyond pleased with my purchase- from aesthetics to functionality,this watch ticks all boxes.
Rose gold elegance meets precision with this watch - a true masterpiece!