SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We bought this on a whim but it turned out to be one of our best purchases ever. The camera ensures top-quality photos while the touch screen provides an engaging experience for all users!
All I can say is WOW! The ease-of-use provided by the touch screen combined with the professional-grade image capture from the built-in camera makes this magic mirror photo booth an absolute must-have at any gathering or event!
I was initially skeptical about investing in this magic mirror photo booth, but boy am I glad I did! It's so simple that even my tech-challenged relatives had no trouble using it at our family gathering. And the camera? Absolutely stunning quality. Every picture comes out crisp and clear.
love it so much!
everything about this product screams quality and fun! It’s become the center of attraction at all our gatherings.
We bought this for our daughter's wedding reception as something fun for guests to do during cocktail hour, but we never expected how much everyone would love it! T
The moment I saw this product online, I knew I needed to have one for myself. Its advanced touchscreen feature paired with a professional-grade camera guarantees hours of entertainment while capturing precious memories in high definition detail.
it brings a lot of fun
Every party needs something unique that can make them memorable, and this magic mirror photo booth is just that.
This has been a game-changer for our parties.
nice thing
it makes every event unforgettable!
Just got this magic mirror photo booth and I'm already in love!
stunning!
It's worth penny!
Best purchase ever!
The interactive features on this thing are a blast!
i've never had so much fun taking selfies before!
We used this at our family reunion last weekend - what an absolute hit!
This isn't just your ordinary photobooth - it comes equipped with an advanced touchscreen interface coupled with superior imaging capabilities due to its built-in camera. Highly recommended!
recommend
very good
very simple and cool
recommend
good photobooth