SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Wow, this eBook really simplifies budgeting. It's intimidating at all!
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No more paycheck-to-paycheck living for me thanks to this checklist.
Helpful and clear. Would love more visual examples. Still great!
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So glad I downloaded this guide. It's transformed my approach to saving money 💰
Great tool for anyone tired of failed money goals like me.
This eBook is exactly what I needed! I’ve always wanted to budget smarter, but I didn’t know where to start. The step-by-step approach made it so easy to follow, and I love how it works alongside Mint. The checklist helped me stay on track, and within a few days, I already noticed better control of my spending. It’s simple, clear, and super practical. I feel more organized and confident about my finances now. Definitely recommend this to anyone needing a fresh start with money!
This isn’t just theory—it’s action plan that works wonders!
Great starting point! Wish there were more real-life case examples. Still, it helped me better understand and manage my finances.
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Mint Saving Guide is perfect for self-paced learning—download once use forever 📚💡
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Not only is this guide easy to follow, but it also provides a mindset shift that makes budgeting feel less like a chore and more like an exciting challenge.
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Good guide! Needs more budgeting templates. Overall, very helpful tool.
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I’ve always found managing finances overwhelming until now – thanks to Master Your Money: A Fresh Start with Mint Saving. The practical strategies and goal-setting tips have really helped me get on top of things 💪🏻💰