SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This coffee table has added such a unique twist to our space. It's not every day you see furniture that's both practical and entertaining!
Honestly, this table is more than I expected. Its gloss top looks fantastic under light and those LEDs... they're simply mesmerizing.
This coffee table has been a delightful addition to my home decor. The high gloss finish lends an air of sophistication and the mult LED lights are nothing short of magical. They add a playful vibe to our living room, making it the perfect spot for both relaxed evenings and entertaining get-togethers.
A perfect blend of style and function - that's what this coffee table offers! Plus, the multicolor lighting feature adds some fun vibes.
A stylish table with a fun twist, loving the LED feature.
The glossy finish and vibrant lights are simply captivating!
This coffee table has been a delightful addition to my home decor. The high gloss finish lends an air of sophistication and the mult lights are nothing short of. They add a playful vibe to our living room, making it the perfect spot for both relaxed evenings and entertaining get-togethers.
This table has added so much character to our room.
This table is all about style and functionality. The multicolor LED lights are a fun addition, making it the centerpiece of our living room.
I must say this is not just your average coffee table! It's got that modern sleek look with its glossy top but what makes it really out are those built-in LEDs. They're fun, vibrant and completely change up the atmosphere in my space depending on how I'm feeling who I have over.
The perfect blend of modern design and unique features. This coffee table has added a whole new vibe to my space.
i gotta admit, this thing's pretty cool... glossy top + leds = awesome combo!
The LED lights are a game-changer adding fun to functionality.
This isn't your average coffee table! The glossy top gives it an upscale feel while the built-in LEDs add a playful twist that my guests always comment on.
A coffee table that's both stylish and entertaining, love it!
The high gloss finish of this table is short of elegant. It's more than just a coffee table, it's a conversation - especially with those multicolor LED lights.
Unique design plus vibrant lights equals absolute perfection!
I'm genuinely impressed by this coffee table. It's stylish and functional at the same time. The glossy top makes cleaning a breeze, and it shines light. And let's forget about those LEDs; they add such a cool vibe to our place especially when we have friends over.
A stylish table with a fun twist, loving the LED feature.
This glossy table with LEDs has transformed our living room.
This coffee table has been an unexpected delight in our home decor. Its high gloss finish lends a modern touch while the mult LED lights provide an element of fun and whims.
ok
The sleek design with its glossy top is just what I was looking for my living room but what really sets this coffee table apart are those built-in LEDs! They're vibrant, playful and completely change up the atmosphere depending on how I'm feeling or who I have over.
This table has added so much character to our.
A perfect blend of style & function - that's what this coffee table offers! Plus, the multicolor lighting feature adds some fun vibes during evening get-togethers.