SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My wife wanted to upgrade our dining chairs to something more modern, and these fit the bill perfectly. They're standard in terms of comfort β no cushion, so keep that in mind. But they're fairly comfortable for meals and game nights. Overall, a great product with fast shipping and sturdy packaging to prevent damage.
Great deal, looks exactly like what I wanted.
Assembly was easy, and these chairs are super sturdy with the perfect height. No scratches or damage, but the seats aren't very comfy. Easy fix with memory foam chair pads. A quick wipe down and they look brand new again. If you like the style, you won't be disappointed.
I love my chairs β they're really durable and sturdy, just what I wanted.
UPDATE: It's been a year with these chairs, and they're still in great shape! They arrived early, no damage, and all the screws were there for easy assembly. They feel smooth, and I love them! Waiting for the white metal table I ordered elsewhere to complete the set.
Let me start by saying, the Nordic Retro Memphis Dining Chair is an absolute game-changer. As someone who values both style and substance, I couldn't be more impressed with this chair. From its eye-catching design to its unparalleled durability, it's truly a cut above the rest. This chair is a true showstopper. The retro-inspired design adds a touch of whimsy and nostalgia to my dining room, instantly elevating the space from mundane to magnificent. The vibrant colors and geometric shapes are a breath of fresh air in a sea of bland and boring furniture. Every time I walk into the room, I can't help but smile at the sight of my beautiful retro chair. But it's not just about looks β this chair is built to last. Unlike flimsy chairs that creak and wobble with every movement, this one is solid as a rock. The sturdy construction gives me peace of mind, knowing that it can withstand whatever life throws its way. Whether I'm hosting a dinner party or enjoying a quiet meal with my family, I feel confident and supported in my chair. And let's not forget about comfort. The ergonomic design ensures proper posture and support, so I never have to worry about aches and pains after a long meal. Overall, I can't say enough good things about the dining chair. It's stylish, sturdy, comfortable, and easy to clean β what more could you ask for? Whether you're a design enthusiast or just looking for a reliable dining chair, this one is sure to impress. Trust me, you won't regret adding it to your home decor arsenal.
These are great and sturdy chairs! Love them!
These chairs were exactly what I needed β simple, stylish, and hassle-free. Assembly was a breeze, and they arrived in impeccable condition. No wobbling or missing screws, just pure satisfaction. Couldn't be happier with my purchase.
My mischievous puppies decided to snack on my wooden chairs, prompting me to seek replacements. Enter these chairs, hopefully puppy-proof this time! π Opted for the white ones, and they didn't disappoint. Easy to assemble, sturdy, and surprisingly comfortable despite the larger seats. Shipping was lightning-fast, arriving a week earlier than expected. Already ordered another set!
These chairs are the jackpot β they look amazing, feel fantastic, and assemble like a breeze. They perfectly match my modern/industrial decor. A definite recommendation from me!
The chairs are very pretty and feel very nice.
These chairs are a dream come true β stylish, robust, and perfect for my business. This isn't my first purchase; I've bought them four times now. They've brought a modern edge to our space and can handle the daily grind. Crafted from metal, they exude durability and surprisingly offer comfort. Plus, they're a breeze to clean, a blessing for a busy establishment like mine.
Despite rating comfort a 3-star, I gave these chairs an overall 5-star for their impressive features. I wasn't after comfort when I bought them, evident from their lack of padding. But hey, I took matters into my own hands and added some chair cushions. The chairs arrived pristine, easy to assemble, and sturdy as can be. They effortlessly accommodate friends over 300lbs, proving their strength.
LOVE THESE CHAIRS!!!!!
Handsome and sturdy. Metal chair of descent design.
Alright, let's start with the looks. These chairs aren't just your average seating β effortlessly blending style and function. Picture this: a modern design that's sleek and chic, adding that extra oomph to your dining space or even your patio. The clean lines and simple silhouette give off serious contemporary vibes that can jazz up any decor, whether you're into classic or cutting-edge. Now, onto the nitty-gritty β the construction. These chairs are built tough with metal, so you know they're not flimsy. Nope, they're sturdy as heck, promising to stick around for the long haul. Say goodbye to wobbly seating β these chairs are here to stay, providing a solid perch for your behind. But wait, there's more! These chairs are like chameleons, blending seamlessly into any setting. Whether they're cozied up around your dining table or chilling as statement pieces in your living room, they adapt like champs. Assembly? Piece of cake. Putting these babies together was a breeze, and with each screw tightened, you could feel the robustness kicking in. Now, let's talk comfort. You might think with all that metal, these chairs would be about as cozy as a park bench. Wrong! The ergonomic design ensures your posterior stays happy, even during those marathon dinner parties. The backrest and seat cradle you just right, making every meal a delight. So, if you're on the hunt for chairs that marry style and substance, look no further. These babies are the real deal β a solid five-star recommendation from yours truly. Trust me, you won't regret it.
These chairs are a blast from the past! Surprisingly strong and versatile, they work great for dining, as statement pieces, or just for extra seating. The green hue is spot on, and the metal frame is well-crafted. πͺπ
These chairs are both tough and cozy! They look just like the pictures, and I'm really pleased with them.
πππππππ
We wasted no time putting these chairs together upon arrival. Love how they fit around our table and the solid wood feels durable and well put together. The height is just right, though note it's a tad higher than our old chairs, which might be a concern for lower or deeply aproned tables. Assembly Tips: Don't fully tighten the screws and washers until they're all in place to ensure proper hole alignment. Once aligned, snugly tighten the screws without overdoing it to avoid damaging the pre-threaded parts.
The chair's design is top-notch, and setting it up solo was mostly doable. It feels solid, but I was bummed to spot some minor scratches on the metal frame.
Awesome deal for the price, and it adds a cool, distinctive touch to any space.
I needed a chair for my cozy little corner, and this one fit the bill perfectly. I put it together in 20 minutes. It's really sturdy and just the right size for work or a meal for a couple. Plus, it's adorable! Couldn't be happier with it.
Easy to assemble and comfortable
These chairs are spot on for what I needed. Really cozy to sit in and they look fantastic.