SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently got this mini bike pump and I'm thoroughly impressed. It's lightweight, portable, and perfect for my mountain biking adventures. The integrated pressure gauge is a standout feature – it’s so easy to inflate with precision now. No more guesswork or over-pumping! Plus, the flexible extension hose is a lifesaver when dealing with awkward valve positions on the trail. And let's not forget about its rugged alloy construction - it feels durable and built to last which gives me confidence that it will endure all of my biking escapades without fail. Overall, an excellent tool for any cyclist.
love this pump super light but also sturdy made out of some kind of metal i think? anyway works great on both my road bike and mtb
This little gadget has become an essential part of my cycling kit! The portability factor alone makes it worth every penny - fits easily in my backpack without adding bulk or weight. But what really sets this apart from other pumps I've used before is the pressure gauge integration - inflating tires has never been easier or more precise!
An absolute must-have for cyclists! Portable yet powerful.
The best thing about this pump? It's portable AND effective! Despite being only 10.8 inches long, its performance isn't compromised at all – inflates quickly & efficiently thanks to that handy pressure gauge.
Never thought I'd write a review about a bike pump but here we are... This one deserves praise because it actually does what you need: pumps up your tires properly (thanks to that cool pressure gauge) and fits anywhere because it's so compact!
this pump saved me during an emergency repair mid-ride..lightweight easy-to-use reliable!!
Honestly didn’t expect much from such a small device but boy was I wrong! This mini pump is a powerhouse. It works flawlessly on both my mountain and road bikes, inflating tires efficiently with the help of an integrated pressure gauge. What's more, it’s built from a rugged alloy that promises long-term use - definitely worth every penny!
Finally found a bike pump that does the job right and isn't bulky or heavy to carry around.
This little guy has become my go-to tool for all cycling trips now. The flexible extension hose reaches even the most awkward valve positions with ease – something I've struggled with other pumps before. Plus, it's super portable making it ideal for emergencies or travel.
Bought this as a backup but ended up using it as my main one...it’s just so convenient!
so compact yet powerful!! love how easy to read the pressure gauge is..
I'm really happy with this purchase - not only is this mini bike pump compact and lightweight (perfect for taking along on rides), but its performance exceeded expectations too! The integrated pressure gauge ensures accurate inflation while its durable construction gives me peace of mind knowing it will last.
A must-have tool in any cyclist's arsenal...lightweight, effective & durable!
Don’t let its size fool you – despite being small enough to fit into your pocket, this mini bike pump packs quite a punch when it comes to inflating tires quickly and accurately thanks to its handy pressure gauge feature.