SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This little gadget has completely revolutionized my approach to gardening! The constant updates on garden conditions such as temperature and soil moisture levels are incredibly helpful for maintaining healthy plants without any guesswork involved. What stands out most about it is its user-friendly interface; it’s so straightforward that even someone with zero tech skills can easily navigate through it, making it accessible for everyone regardless of age or experience level with technology! And let's not forget how handy those alerts are when the weather changes unexpectedly - no more worrying about whether your plants will survive the sudden drop in temperature or rise in humidity because you'll know immediately if something needs adjusting in their environment! All these benefits combined truly make this planter an invaluable tool for both novice gardeners and seasoned horticulturists alike.
Well, I gotta tell ya, this smart planter really knocked my socks off. It's not just ol' pot to stick your plants in; it’s got some serious brains behind it and boy does it show! The functionality of this thing is through the roof. It's like having a miniature greenhouse right there on your side table. Now, let me about its style for a second that's one of the things that really caught my eye when I first saw. This isn't some clunky piece of tech that sticks out like a sore thumb in your living room! Its sleek design and subtle elegance blend seamlessly with any decor - be it modern minimalist or vintage chic. But what truly sets this smart planter apart from all others is how effortlessly easy it makes taking care of indoor plants. No more guesswork about watering schedules or sunlight requirements – just pop in your plant baby and watch as this genius device does all the hard work for you! So if you're someone who loves having greenery around but struggles with keeping them alive (like yours truly), then trust me when I say that investing in this smart planter will be one decision you won’t regret.
This little beauty does real-time monitoring of both temperature and soil moisture. And believe me when I say, it has completely changed the game for me. You know how it is with plants, right? Sometimes they're thirstier than a camel in the desert and other times they're more like "N mate, I'm good!" Well, now there's no more guessing involved. No more wondering if your precious greens are parched or drowning because this nifty device takes care of all that jazz. And get this - it doesn't just monitor the situation. It also comes equipped with an automatic watering system. So whether your plant babies are crying out for a drink or begging you to hold off on the H2O, this gizmo has got you covered. Never again will my plants have to endure being overwatered or left high and dry (literally!). Honestly mates, why would anyone pass up having a personal gardener without having to shell out big bucks every month? With its top-tier tech specs and user-friendly interface – trust me folks – this one’s a keeper!
🌱 This planter has made my life so much easier! The real monitoring is a godsend for someone like me who tends to over or under water plants.
No more guesswork with my indoor garden thanks to this amazing product. The AI technology ensures optimal growth of my plants without any effort from me!
I love how the built-in automatic watering system takes care of watering my plants when I forget. A must-have for every busy plant parent out there.
The comprehensive detection range is simply fantastic! Humidity, soil fertility, you name it - this planter monitors everything to provide perfect growing conditions.
i've never been good at gardening but now i don't have to worry about killing another plant again 😂
This thing connects seamlessly to wifi and lets me control everything through an app on my phone...it's like having a personal gardener right in your pocket!
i used to struggle keeping up with all the needs of different types of plants but now they're thriving because this smart pot knows exactly what each one needs 🎉
Absolutely loving this planter!
I'm in love with this smart planter! Not only does it look sleek and modern in my living room, but its AI technology also takes all the guesswork out of plant care. It adjusts conditions for optimal growth automatically so even when life gets busy, I know my indoor garden is taken care of.
The temperature monitoring feature is just brilliant! My tropical houseplants are flourishing as if they were back in their natural habitat 🏝️
Maintaining soil moisture levels was always tricky until I got this smart planter. Now, no more dry or soggy roots – just happy healthy plants 💚
Ever since I got this smart planter, my plants are flourishing like never before. The automatic watering system is a lifesaver and the real-time monitoring ensures they're always in perfect growing conditions.
the built-in automatic watering system is a life saver! i travel frequently and this feature ensures my plants are well-hydrated while I'm away.
Getting real-time updates about my indoor garden right on my phone is the coolest thing ever. The app interface is user-friendly and intuitive, making plant care super convenient 🌿
I've always struggled with overwatering but this smart planter has completely eliminated that problem for me. It's like having a personal botanist at home!
Simply amazing!
This product does everything it promises: from monitoring light levels to adjusting conditions for optimal growth. My plants have never looked better!
I love how easy it was to connect this planter to our home wifi. Now, I can check in on my little green friends even when I'm not at home 😊
The AI technology of this smart planter has truly revolutionized the way I take care of my indoor garden. Plant parenting has never been easier or more enjoyable.
this device takes all the guesswork out of gardening! now i know exactly when to water, how much sunlight they need...it's great!
i am so impressed by the comprehensive detection range of this product - humidity soil fertility temperature you name it!
Automatic watering feature is perfect for busy plant parents like me.