SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
t's all about that hands-free operation, is it a game changer! You know how it goes when you're dealing those grimy lids in the kitchen or bathroom - yuck! But not anymore. Now there's no need for me to touch dirty lids whatsoever. The whole 'no touch' aspect has seriously upped the hygiene game too; we're talking next level cleanliness here folks! No more worrying about transferring germs from lid to hand and back again—ain't nobody got time for that. I'm pretty chuffed with this discovery.
Seriously blown away by this trash can! Designed to fit any standard trash bag. Yeah that's right, ANY standard bag! So whether your go-to is Hefty or Glad or some other brand from your local store doesn't matter one bit. Hassle-free and convenient like nobody’s business. No more fussing around trying to jam the darn thing in there just so. Just pop the bag in and voila – job done! It stays put too which means no more mid-week cleanups caused by rogue garbage escaping its confines.
I've been using it for a few weeks now. Has totally flipped the script on what I thought a kitchen experience could be like. The convenience factor of this thing is through the roof. Picture yourself in the middle of cooking up a storm in your kitchen. You got ingredients flying left and right, sauces simmering away on the stove and your hands are all kinds of messy or full to capacity with food scraps that need discarding. Now normally you'd have to do some weird elbow dance trying not to touch anything while lifting up that grimy old lid right? Not anymore! With just a simple tap on its sleek touchpad design, voila! The lid magically opens itself without any manual effort required from yours truly. And speaking of that sweet little touchpad feature...man oh man does it bring hygiene into the 21st century! It’s an absolute game changer especially considering how crucial cleanliness is these days (you know with everything going around). No more touching dirty lids or potentially spreading germs around your kitchen area. This genius contraption ensures minimal contact between you and potential nasties lurking within – keeping both you and your loved ones safe at home. So yeah, this smart trash can isn’t just convenient but also super hygienic which makes it an absolute must-have in anyone's modern day kitchen arsenal. All said and done; I'm beyond chuffed with my purchase.
This compact lightweight bin is a great to my small kitchen. Doesn't take up much space at all.
Super easy to use and move around, it's perfect for both my kitchen and bathroom.
No fussing about finding specific bags for this one, it takes any kind of garbage bag which makes life easier.
i love that i don’t have to lift the lid manually anymore, just wave your hand over the sensor and voila!
it’s light yet sturdy enough not to topple over easily. highly recommend this smart trash can 🌟
recommend
The automatic bagging system in this thing is genius! Makes taking out the trash less messy.
The intelligent adsorption feature on this bin ensures there's always a new bag ready – what an amazing feature! It really simplifies waste management in our household and makes us feel like we're living in the future. Plus, despite being so advanced technologically speaking, it’s surprisingly lightweight allowing us to easily move it around as needed.
Absolutely love its sleek design; blends right into my modern kitchen decor without being intrusive ✨
What stood out for me about this product was its ability to adapt universally to any garbage bag - no more frustrating searches for brand-specific refills! Also noteworthy is its hands-free operation; very convenient when you have your hands full or want minimal contact with surfaces during flu season. A great buy indeed!
this little guy stands tall but doesn't get in your way - perfect height if you ask me 👏
Impressive.
The intelligent adsorption feature ensures that there's always a new bag ready – such an amazing feature
It has made waste management so much simpler in our household – kudos on creating such a handy product!
convenient
With its compact and lightweight design, this smart trash can fits seamlessly into any space in our home without being obtrusive at all! What I appreciate most about it though, is its universal bag adaptation feature which saves me from hunting down specific garbage bags - any standard ones will do just fine!
the size is just right: not too big or too small...perfect for our home 😊
This smart trash can has been an excellent addition to our bathroom. It stands at an optimal height making disposal easy even for my kids! And with the automatic bagging system, taking out the trash has become less messy and more efficient. Plus, we love how it adds a modern touch to our decor with its sleek round structure.
Love how I don't need special bags for it - saves time and money 💰
Satisfactory.
Since I got this smart trash can, waste management at home has never been easier. The hands-free operation is such an upgrade from the manual lid lifting we were used to. Also, the automatic bagging system makes taking out the garbage less messy and more efficient. Plus, it's so light that moving it around when cleaning is no hassle at all.
This bin has truly impressed me with how well-thought-out its features are! The touchpad design ensures maximum hygiene by eliminating the need for physical contact when disposing of trash - just wave your hand over the sensor and voila! Its intelligent adsorption feature guarantees there's always a new bag ready which simplifies waste management significantly in my household.