SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the hunt for a good set of dishcloths for quite some time now, and I'm absolutely thrilled to have stumbled upon these soft cotton waffle weave ones. They're everything I was looking for - they're incredibly absorbent which makes cleaning up spills a breeze, but they also dry quickly so there's no worry about them harboring any unpleasant smells. The texture is just right too; it's got enough grit to scrub off stubborn food particles but is gentle enough not to scratch my non-stick pans. Plus, since they're made of cotton, I can toss them in the washing machine and they come out as good as new every time.
These dishcloths are simply amazing! They're soft, absorbent and durable. I've washed them several times already and they still look brand new. Highly recommend!
These soft cotton waffle weave dishcloths are a true gem in my kitchen. They're absorbent, which is perfect for mopping up spills or drying dishes, but they also dry quickly themselves to prevent any musty smells from developing. The texture of the waffle weave adds a bit of scrubbing power without being too harsh on delicate surfaces like non-stick pans or china plates.'ve washed them multiple times and they still retain their shape and absorbency - no fraying edges or thinning material here! Plus, it's an added bonus that these cloths are made from natural materials; it feels good knowing I'm reducing my plastic usage.
durable
these are just perfect for everyday use, good size not too big or small, very absorbent and easy to clean love that they don't leave any lint behind.
👍 Fantastic dishcloths! Soft, quick-drying and easy on the hands.
I adore how plush these waffle weave dishcloths feel against my skin - it's like giving your dishes a spa day! Plus, being cotton makes them eco-friendly too.
What can I say about these dishcloths? Well, first off, they’re incredibly soft yet durable at the same time – a rare combination indeed! Their superior absorption capacity makes cleaning up messes hassle-free while their quick-drying feature ensures there’s no room for bacteria growth. And then there's the fact that they’re machine-washable which makes maintenance super easy. But what really sets them apart is their beautiful waffle-weave design which not only provides extra scrubbing power but also gives them such an elegant look that enhances my kitchen décor.
no more scratchy sponges for me... these cloths do an excellent job cleaning up spills and wiping down counters plus they add such a cozy touch to my kitchen decor 😊
Love these! They're gentle yet effective at cleaning up messes.
superb
These are without a doubt the best dishcloths I've ever owned! They're soft yet sturdy, with an excellent ability to soak up liquids and wipe down surfaces cleanly without leaving behind any lint or residue. What sets them apart though is their waffle weave design - it gives the cloths a bit of extra 'oomph' when tackling tougher clean-ups like dried-on sauce or burnt bits on pots and pans. But despite this toughness, they remain beautifully gentle on my hands and dishes alike. And let's not forget how easy they are to clean - just chuck them into your regular laundry load (they hold up really well in the wash) and you’re ready for another round of mess-busting action!
Super absorbent, soft and durable. My new kitchen must-have!
I absolutely love how versatile these dishcloths are! They make quick work of wiping down counters, cleaning up spills and even scrubbing pots and pans thanks to their waffle weave texture. Despite being tough on dirt, they're soft enough not to cause any scratches or damage. They're also super absorbent which is a big plus for me as I often find myself dealing with liquid messes in the kitchen. What's more, these cloths are made of cotton so they're eco-friendly and washable - two characteristics that are very important to me when choosing kitchen tools.
👍 So happy with these cloths - super soft on my hands yet tough enough to tackle any mess in the kitchen. Plus, they dry really quickly which is a bonus! 👌
These aren't your average run-of-the-mill dishcloths! The soft cotton material feels luxurious to touch while its high-absorbency takes care of spills in seconds flat. Thanks to the unique waffle weave design, even stubborn dirt doesn't stand a chance - yet surprisingly, despite this toughness on grime and grease, they remain gentle enough not to scratch my precious cookware pieces either! Washing them is as simple as tossing into your regular laundry load; trust me when I say they hold up remarkably well wash after wash!
Great quality - they wash well and are really absorbent. Highly recommend.