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Product Description
Speak from the Heart – A Powerful eBook for Mastering Emotional Communication Skills
Do you ever feel like you’re not being heard—or worse, misunderstood? Whether you’re navigating tough conversations at work, trying to connect more deeply with a loved one, or simply learning to express yourself without regret, Speak from the Heart: Mastering Emotional Communication Skills is your go-to guide. This digital download is more than just another eBook—it’s your personal roadmap to clearer, more compassionate, and emotionally intelligent communication.
What’s Inside This eBook?
- Chapter 1: Understanding Emotional Communication – Learn the difference between verbal and nonverbal emotion sharing and uncover the science behind emotional expression.
- Chapter 2: The Role of Self-Awareness – Explore emotional triggers and build your emotional vocabulary with a hands-on journal exercise.
- Chapter 3: Listening with Empathy – Master how to be emotionally present and use empathic phrases that actually work.
- Chapter 4: Speaking So You’ll Be Heard – Communicate your feelings clearly with non-blaming language and real-life conversation prompts.
- Chapter 5: Emotional Communication in Relationships – Navigate romantic, family, and workplace dynamics with compassion and clarity.
- Chapter 6: Navigating Difficult Conversations – Face fear, anger, and shame with tools to prepare and recover from tough talks.
- Chapter 7: Growing Your Skills Over Time – Learn how to make emotional communication skills a lifelong habit.
Why This Guide Is Different
This eBook goes beyond theory. It includes actionable exercises, conversation templates, and real-world case studies—like how a manager turned a toxic workplace around with one vulnerable talk. Unlike other digital downloads that skim the surface, Speak from the Heart gives you practical, real-life emotional communication skills you can start using today.
Who Is It For?
Perfect for anyone who wants to build stronger relationships—professionals, couples, parents, and personal growth seekers alike. If you’ve ever struggled to say what you really feel or to understand others, this guide is for you.
Benefits You’ll Gain
- Speak your truth without guilt, blame, or conflict.
- Listen in a way that makes people feel truly heard.
- Recognize and regulate your emotional responses.
- Set boundaries with kindness and confidence.
- Prepare effectively for emotionally charged conversations.
Download Now and Start Transforming Your Conversations
Speak from the Heart: Mastering Emotional Communication Skills is available as an instant digital download. Whether you’re reading on your tablet, laptop, or phone, you can begin your journey to deeper, more authentic connection right now. Don’t wait to become a better communicator—download your copy today and start building emotional communication skills that truly make a difference.
Shipping & Delivery
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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