SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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This Playbook has been a game-changer for my emotional well-being. I’ve downloaded countless planners and self-help PDFs, but this one actually stuck. Why? Because it’s simple, meaningful, and so easy to integrate into daily life. The Positivity Playbook doesn’t ask you to overhaul your whole mindset overnight—it gently guides you to reflect, reset, and choose a brighter outlook day by day. I’ve been using it every morning and genuinely feel a shift in how I react to stress and how I show up for others. I especially love how it includes space for intention-setting, reflection, gratitude, and small wins. These little moments of mindfulness have helped me start each day feeling more grounded and energized. I printed the checklist and keep it by my nightstand so I never forget. Even on my busiest days, just checking off one or two items makes a difference. If you're looking for a daily dose of joy and purpose, this is it. It’s a must-have tool for a happier, more intentional life.
The Positivity Playbook is a breath of fresh air in my daily routine. It's simple, practical and has made a significant impact on my life. The morning kickstart section helps me begin each day with gratitude and intention, while the mindset makeover practices have helped me shift my perspective and quieten my inner critic. I love that it's instantly downloadable too - no waiting or shipping required.
I love the morning kickstart section! Sets me up for a great day ahead.
Ever since I started using the Positivity Playbook, there's been an immense change in how I approach each day. Its quick & easy-to-follow checklist fits perfectly into my busy schedule while still making sure that I take some time out for mindfulness every single day.
A fantastic tool to help create positivity in life - I'm so glad I found it!
This guide gave me a solid morning routine. It would be even better with weekly reflection prompts. Still, it helped me stay centered and appreciate small moments each day.
The Positivity Playbook has become an essential part of my daily routine. I can't recommend it enough!
Simple yet powerful tool for creating positivity in life.
Effective
I absolutely love The Positivity Playbook! It’s such a refreshing, practical way to invite more gratitude and joy into your day. I’ve tried long journaling practices and complicated self-care routines, but this checklist keeps it simple and impactful. The format is perfect for someone with a busy lifestyle—you don’t need to spend an hour to feel the benefits. The prompts are thoughtful and designed to gently shift your focus toward what’s good in your life. I especially appreciated the daily intention and gratitude sections—it’s amazing how such a small habit can influence your mindset. Within a week, I found myself feeling more present and optimistic. The digital download made it easy to print and use immediately, and I even keep a copy at my desk. It’s such a small thing, but it’s made a big difference. I highly recommend it to anyone trying to build a more positive, mindful routine.
Ever since I started using the Positivity Playbook, there's been an immense change in how I approach each day.
The instant download feature was super convenient. Started using it right away!
I didn’t expect such a small daily checklist to have such a big impact, but The Positivity Playbook has truly shifted my mindset. I’ve always wanted to cultivate more gratitude and focus, but struggled to stay consistent. This guide helped me make it simple. Each item on the checklist is actionable and meaningful—no fluff, just real steps toward creating a brighter mindset. I’ve added it to my morning routine, and the difference in my mood and productivity is undeniable. What I love most is that it doesn’t take long to complete, but the emotional benefits last all day. Whether it’s writing down something I’m thankful for or checking in with how I want to feel, this Playbook keeps me grounded. It’s also beautifully laid out and easy to follow. I’ve recommended it to my friends and family already. If you want to start feeling more positive every day, start with this!
A great resource for adding structure to your day. I do wish it had a printable version with checkboxes. Even so, it brought more calm and joy into my routine.
The mindset makeover section is amazing! Really helps shift perspective.
I've been using the Positivity Playbook for a few weeks now and can't recommend it enough! It offers clear, doable steps to create positivity in your life without feeling overwhelming. The evening reflection prompts are such a peaceful way to end each day; they help me forgive myself for any mistakes made during the day and celebrate even small victories.
I can't get enough of the evening reflection prompts - they're so calming.
Incredibly helpful guide to shift perspective and quieten inner critic.
Love the checklist! Wish it had more examples. Still uplifting.
As someone who often struggles with negative self-talk, this digital download has been incredibly helpful. The guide incorporates both action steps for creating positivity as well as deep reflection prompts which have helped me understand myself better. Plus, its aesthetically pleasing design makes it enjoyable to use every single day!
This isn't just another motivational PDF; it’s minimalistic yet meaningful...and I absolutely love it! Whether you're new at working on your mindset like me or already into self-care routines, this beautifully designed tool guides you towards more joy and emotional clarity without inducing stress.
The Positivity Playbook is such a gem! It’s beautifully written and thoughtfully structured, offering daily steps that actually make a difference. I’ve been using it each morning, and it sets the tone for my whole day. The checklist format is perfect—quick, effective, and incredibly uplifting. I especially love how it combines gratitude, intention-setting, and small acts of kindness. It’s not just fluff—it’s real, practical positivity. After a few weeks of consistent use, I feel calmer, more focused, and genuinely happier. The digital format is super convenient, and I’ve even printed it out for my vision board. I highly recommend this to anyone who wants to create more joy and presence in their everyday life. It’s a small daily habit with a big emotional payoff!
As someone who struggles with negative self-talk, this digital download has been an absolute lifesaver.
Helpful daily guide. Needs color or visuals. Still very motivating!