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- FAQ
Product Description
Feel Like the Friend Everyone Needs
Whether your bestie is going through a storm or simply needs a reminder that they’re not alone, You’ve Got This, Friend: Uplifting Words for Every Storm and Sunshine is your go-to digital download for sharing meaningful, heartfelt encouragement. This beautifully written eBook is packed with practical advice, inspiring prompts, and compassionate insight to help you say the right thing when it matters most. If you’ve ever struggled to find the right words of encouragement for a friend, this guide will help you speak up with confidence and care.
From navigating grief and heartbreak to celebrating everyday wins, this guide makes being there for someone simpler—and more impactful—than ever before.
What’s Inside:
- Why Encouragement Matters More Than You Think
- The Science of Support and why being there really works
- When to Speak Up: Spotting the signs your friend needs support
- Say It from the Heart: How to express encouragement in your own voice
- Templates for Everyday Support: Ready-to-use prompts and examples
- Tough Times, Tender Words: Encouragement for grief, loss, and heartbreak
- What NOT to Say: Avoid common mistakes that hurt more than help
- Long-Distance Encouragement: Texts, voice notes, and letter examples
- Setting Boundaries While Staying Kind: Encouragement without burnout
- Lifelong Encourager’s Toolkit: Make support part of your everyday life
How This eBook Helps You Be the Friend Everyone Deserves
- Know exactly what to say—and when to say it—with confidence
- Use thoughtful templates to encourage with sincerity and ease
- Support friends going through grief, anxiety, or major life changes
- Stay connected across distance with meaningful digital messages
- Set healthy emotional boundaries while still showing you care
You’ve Got This, Friend is perfect for anyone who wants to offer genuine, heartfelt words of encouragement for a friend but isn’t sure how. Whether you’re a natural encourager or just starting to grow into that role, this resource gives you the tools to uplift others without losing yourself in the process. It’s not just advice—it’s your companion in becoming the rock someone else can lean on.
Download Now & Be the Light Someone Needs
Ready to show up for your people in meaningful ways? Download You’ve Got This, Friend: Uplifting Words for Every Storm and Sunshine instantly and start offering the kind of support that truly heals and uplifts. Whether you’re texting a hurting friend, writing a card, or having a hard conversation, you’ll always have the right words at your fingertips.
You’ve Got This, Friend—because encouragement is a gift we all can give.
Shipping & Delivery
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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