SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lacrimose.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lacrimose.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Assembly was a breeze. It's robust yet eco-friendly, very impressed!
The ventilation system is fantastic - no more mold or mildew issues!
I've been in search of an outdoor storage solution that not only serves its purpose but also adds a touch of elegance to my backyard This shed has exceeded all expectations with its premium galvanized steel construction. It's rustproof UV protected, which assures me of its longevity. The design is sleek and modern, complementing my garden decor perfectly. I'm extremely satisfied with this purchase.
Highly recommended!
recommend
The spacious design and double doors make accessing my stored items a breeze. Whether I'm storing large lawn equipment or smaller gardening tools, everything fits perfectly without feeling cramped.
Fantastic
One feature I particularly appreciate about this unit is the ventilation system equipped with 32 air vents - no more dampness or mold problems! Everything stays fresh inside regardless of what’s happening outside.
satisfying
The eco-friendly nature combined with robust build quality makes this an excellent investment for anyone needing extra storage space outdoors. Not only does it serve as a secure place for my tools but also contributes positively towards environmental conservation – something we should all consider when making purchases!
The ventilation system in this unit is top-notch! With 32 air vents, there's plenty of airflow ensuring that everything inside stays fresh and free from mold or mildew buildup.
I've been looking for a storage solution that can withstand the elements and this shed has exceeded my expectations. The galvanized steel construction is rustproof UV protected, ensuring longevity. It's definitely worth the investment.
Impressive
The double doors on this shed make accessing stored items so easy! I love how spacious it is inside - even larger equipment fits without feeling cramped. A practical addition to any garden or patio.
This outdoor storage shed isn't just functional, it's stylish too! It complements my backyard decor beautifully while providing ample space for all my tools equipment.
What impressed me most about this shed was its waterproof and moisture-proof design. Now, I don't have to worry about my belongings getting wet or damaged in bad weather conditions. Plus, the reinforced metal beams ensure superior leak-proof performance!
This multifunctional storage unit has transformed how I use my backyard space. As someone who enjoys various hobbies that require equipment - from gardening tools to sports gear - having sufficient storage was always a challenge until I found this shed. Constructed from premium galvanized steel that’s both rustproof and UV protected ensures longevity while the waterproof wallboards keep everything dry irrespective of rain or snow outside – talk about being weather-resistant! The reinforced metal beams add extra strength guaranteeing superior leak-proof performance so there’s no fear of leaks damaging anything inside. What impressed me most though was how roomy it felt inside despite its compact exterior appearance thanks to those double doors allowing easy access even for bulkier items without feeling cramped at all! And let’s not forget about those 32 air vents providing ample ventilation ensuring everything stays dry and fresh – no more damp tools or sports gear! Not only is it a practical storage solution but also an eco-friendly one that was easy to assemble. Plus, its stylish design complements my backyard decor perfectly making it not just a functional addition but also an aesthetic one!
Assembling this eco-friendly shed was surprisingly straightforward – a pleasant surprise indeed! Its robust build guarantees durability while minimizing environmental impact; an impressive combination!
A valuable addition to my backyard.
One of the best features of this unit is its ventilation system with 32 air vents – no more moldy tools or damp sports gear! Everything stays fresh and dry inside regardless of what’s happening outside.
What sets this shed apart from others on the market is its impressive list of features: Waterproof wallboards ensure your belongings stay dry in any weather; reinforced metal beams provide superior leak-proof performance; 32 air vents enhance airflow keeping stored items fresh; plus, straightforward assembly makes setup a breeze!
ok
This shed was surprisingly easy to assemble and its eco-friendly nature is an added bonus! It's robust yet has minimal environmental impact - a win-win situation!
Keeps my items dry and fresh.
This multifunctional outdoor shed isn't just practical - it's stylish too! The sleek design enhances any garden or patio while providing ample space for storing everything from tools to sports gear. Plus, being waterproof and moisture-proof means all my belongings are kept dry regardless of weather conditions.